I teach and assist doggie classes where I train to help support my agility habit. Mostly it's fun, and most of the people are just great, willing to try new things and wanting to have fun with their dogs. But every now and then there is someone who is just wound up waaaay too tightly and makes it less than fun. (Hmmmmm ... maybe sort of the way our dogs feel when WE get wound up too tightly? If you haven't done so already, go on over to Laura's place and read "Thinking different to make a change" and "Thinking different part 2-this is sort of about dog training if you can just get past the part about the naked, sandy people".)
I'm an assistant in a foundation class, and last night I got snapped at by one of the students ... the human kind, not the dog kind. Frankly, I'd rather have been bitten by her dog because it would have been much less disconcerting. (For the record, the dog was very easygoing and not at all inclined to bite me, and fortunately didn't seem at all fazed by her owner's obvious tension.) Today I'm still thinking "Wow, I didn't deserve that" (I really don't think I did) and wondering if maybe life would be easier if I stopped teaching and just focused on training my own dogs.
We were doing an exercise that involved capturing and shaping (basically waiting for the dog to interact with X object, rewarding it, then rewarding increasing interaction, paws on, etc.) I was observing everyone and offering tips and encouragement, and everyone seemed to be having great success. One of the things I'll do is point out something a person may be saying or doing with her body that she may not realize, because a lot of people become so focused on what the dog is doing that they don't pay any attention to what they are doing. Sometimes these inadvertent cues change what the dog is actually learning from the activity. I try very hard to be pleasant and positive about it, because I know from personal experience that, just like dogs, people learn best when they are having fun.
At the outset of the exercise, I said that what we WERE NOT doing was asking, indicating or commanding the dog to do anything--we were rewarding offered behavior. So when I saw one of the handlers using big arm motions to point her dog toward the object, I said "Oh, you're indicating ..." and she looked up at me and said in an outraged voice "WHAT, now we're not allowed to INDICATE? What ARE we supposed to do?" So I started to say "Well, the exercise is about shaping offered behav ..."
"I KNOW VERY WELL WHAT SHAPING IS!!" she said.
"I was only trying to point out [something something er, something] ..." I don't remember what exactly came out of my mouth, because my brain was thinking "JesusChristWhatTheHellIsYourProblemHolyF-ingMotherOfF-ingF! If you don't want my help then what the F are you taking this class for?" But I couldn't say that out loud, so I was trying to spit out something vaguely conciliatory to reassure her that my goal was to actually help her.
But I think she didn't really want my help, and I wish now that I had just left her to her own devices from the get-go and and focused on the nice people. I had sensed her tension from the beginning of class and gotten the feeling that her goal was to get the exact perfect behavior from her dog on the very first try every time, and anything less seemed to be very frustrating to her. Looking back, I think what I considered "helpful comments" were interpreted by her as an insult to her training ability.
I had surmised from observing her interactions with her dog (always working on the left, always insisting on precise heeling and side sits, holding food in her mouth and spitting it at the dog for a reward, etc.) that this woman had probably come from the formal obedience world. In my experience, these types of people (yes, I'm stereotyping, and of course there are exceptions) seem to hate allowing their dog do absolutely anything it wasn't told to do. So rewarding offered behavior may have been a difficult concept for her. She had been having problems getting her dog to even look away from her face and notice the object in question, so I had been trying to gently coach her through the whole exercise ("Don't stare at your dog, look at the object," etc. Also, whenever her dog did a rewardable action, she seemed reluctant to actually reward it (i.e., give it some food, as opposed to just saying "yes"). I kept telling her "reward your dog!" but she wouldn't do it. Maybe she's one of those people who thinks that a dog does thing for the sheer joy of pleasing its master. I dunno. But she certainly didn't seem to want any of my advice.
So now I certainly don't want to give it. You know how dogs will turn their head away slightly and refrain from eye contact when near a dog they want to avoid? That's what I feel like doing with this woman. She has lunged and snarled at me, and now I want to steer clear. It makes me NOT look forward to the next meeting of this class ...
I guess I'm just like the dog who learns that agility class is fraught with tension and would rather sniff the corners or zoom around the field ...
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6 comments:
Been there, done that!!! There's probably nothing you can do to change her approach to training. Wonder why she's in that class anyway. Hang in there.
Hi Lisa,
The uptight are the hardest to teach. As one instructor I admire once said: "You can train me to not help you".
I think you've probably correctly assessed this person. Melissa Frye just posted on her blog http://gonetothedogagility.blogspot.com/2009/11/teaching-when-to-talk-and-when-to.html about the need for us to listen to our students. I don't do it as well as I should but I am always trying to improve. But I'm fortunate that my students are very open to trying out my suggestions.
Maybe there is a way to ask her how you might help her that would allow her to be more open to your suggestions?
It is also possible that you can't actually help her train her dog.
And it is the dog I feel the worst for in these situations...
Thanks Debbie and Steve. I will hang in!
Thanks for that link, Steve. The more I teach the more I try to figure out how best to engage various people. I think I have a better handle on reaching people in my puppy class than in the sport foundation class.
One of the problems I have is that I've come to view the process as more important than the end result, i.e., getting offered behavior is more important than achieving dog-on-a-surface, dog-in-a-box, dog-around-a-cone, etc., because all those things will come with patience. I think cultivating offered behaviors results in a much happier sport partner than trying to lure everything and rushing to a "finished" behavior. But students don't usually see it that way and are often in a big hurry (as I was when I was new to agility!). So I don't know when to insist (which can frustrate the students in the short run) and when to just let them try it their way (which may not be the best for the long run).
Sigh!
I think some breed/obedience people have problems opening up to "other" types of training--yet I agree, it makes you wonder why they're there in the first place?
Your descrip of the food in the mouth made me laugh--we have a woman in my beginner agility classes who is a Maltese breeder and is trying to train one of them in agility for some reason. She struggles--our trainer tries her best to stay contained but occasionally loses her patience--and she does eons better than I would with the situation.
Stick to your guns--she'll either give up or come around. She's at your party so she'll have to go one way or the other... Good luck!
Thanks Liz! I'll try to keep an even keel ...
Our (outdoor) class this week go rained out, so I haven't had to deal with the situation yet.
What a rude person! She probably would have loved the obedience class from Hell I took last month
http://justatibetanpup.blogspot.com/2010/12/tuesday-training-part-ii.html
I'm starting a Foundations class tomorrow with my dog - really excited about it!
After reading your post I know NOT to snarl at people LOL!
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